Brennan & Pike
empowering your patient accounting office to the next level...
 
Products & Services
Patient Statement
Remote Office
Customized Voice
Email Notification
Virtual Office
PRODUCTS & SERVICES

EASY PAY
-Reduces days in AR
-Ease of Use
-Increased Cash Flow

PATIENT STATEMENT

-Customized content
-Choice of form and color
-Inteli Print
-Personalized
-Enhance Patient Satisfaction
-Promotional Space

REMOTE OFFICE

-Reduce Labor
-No Voice Mail
-Shortened Wait Time
-Free up Space
-Extended Hours
-Enhance Patient Satisfaction

CUSTOMIZED VOICE

-Reduce Bad Debt
-Solve Patient Concerns
-Increase Cash Flow
-Free up Space

EMAIL NOTIFICATION

-Reduce Days in AR
-Eliminate Postage
-Increase Cash Flow
-Click & Pay from email

VIRTUAL OFFICE

-Total Solution
-E-Statements
-On Line Bill Pay
-On Account Review
-Email Customer Service
AT A GLANCE

They Click - You Save
A typical 300 Bed Hospital will receive approximately 400 Customer Service Calls per day. A reduction in customer service calls of only 25% will produce 100 less calls. Based on conservative studies, the average cost to handle a call is $5.00. If Customer Service reduces its' call volume by 25%, you will yield a savings of $500 daily or $10,000 monthly.

Pay Bills with a Click?
More Americans are doing it. According to a 2006 Harris Interactive Poll, the gap between the number of bills paid by check and the number of bills paid on line has closed. Given the trend, Web payments should surpass checks over the next year.

Patient Virtual Office

Utilizing the Patient Virtual Office feature of the Intelligent Patient Communication System, your Patients will be able to use their computer to:
  • View and Pay Hospital & Medical Group Bills
  • Update and Correct Insurance Information
  • Email Questions concerning their account
  • Sign Up for Email Bill Notification
  • Secure Access 24 Hours a Day
Simplicity and Value are the keys to bringing the Patient Virtual Office to your Patients. Brennan & Pike provides all the Programming, Web Design, SSL Certificates, Payment Portals, Bill Consolidation, and Support to your Healthcare Institution.

With the Patient Virtual Office you will:
  • Satisfy your Patients' Demands
  • Receive Payments 20% Faster
  • Decrease Customer Service Calls up to 31%
  • Increase Self Pay Receipts
  • Reduce your days in AR
  • Ensure Quick and Accurate Payment Posting
  • Reduce your Operational Costs
A typical 300 Bed Hospital will receive approximately 400 Customer Service Calls per day. A reduction in customer service calls of only 25% would produce 100 less calls. Based on conservative studies, the average cost per Customer Service Call is $5.00. If you reduced your Customer Service Calls by 25%, you would yield a savings of $500 per day or $10,000 monthly.

Pay Bills With a Click? More Americans Are Doing It.
According to a 2006 Harris Interactive Poll, a research firm, the gap between the number of bills paid by check and the number of bills paid on line has closed significantly. Given the trend, Web payments should surpass checks over the next year.
Copyright 2008 Brennan & Pike